“RELIEF: texture is great and as a physician who has experienced rejuvenating/resurfacing treatments, the provider always recommends petroleum based products as the “go to” post-treatment remedy.
Seriously?!
You guys nailed it with this product! 100% recommend.”
Judge in "Clean Beauty Awards"
“Your cleansing balm is the best I’ve ever used and I’ve bought plenty. I am just so amazed!”
““I love Elixir, it’s a serum and a hydration in one step!”
“This product is specifically designed to address your skin after rejuvenating and resurfacing treatments so I wasn’t sure I could benefit from it as I’m not currently doing any skin treatments.
I do have some rosacea so when I tried it I did notice some of the redness has gone down and I was surprised at how soft and smooth my skin felt the morning after using it.
Overall this was a great product”
Judge in "Clean Beauty Award"
“I love how it transformed my skin
Love at first sight.
I’ve tried Elixir premium serum and immediately fell in love. What a wonderful product! I’ve been using it every day since then, and I love how it transformed my skin. I will definitely buy it again.”
Judge in "Clean Beauty Awards"
“The most luxurious facial serum I absolutely love it
Thank you so much for the beautiful and most luxurious facial serum I absolutely love it! The scent is so delicious and sumptuous, I want to put it all over my body. You have a winner here!
Thank u!!!”
Returns are eligible within 30 days of the purchase date.
To qualify for a refund:
Please note that Skincare Kits, Sets, and Bundles are final sale and cannot be returned.
To initiate a return, simply email us at info@SensitiveSkinBrand.com with your order details.
Orders are processed within 1–2 business days. Once shipped, delivery times are as follows:
You will receive a tracking number as soon as your order ships.
Please note that shipping delays may occur during holidays, severe weather, or carrier disruptions.
Yes! We offer travel-sized products for convenience, which you can purchase [here].
Please note that kits and bundles are final sale and may not be eligible for partial refunds.
On each product box you can find the recommended timeframe you can keep and use the product after it’s open. We recommend using the Calm Cleansing Balm and Relief Recovery Balm as soon as possible for the freshest, most effective experience.
Unopened products like ELIXIR Serum and GLOW Mask may remain stable slightly past the listed expiration date, but for optimal freshness, potency, and performance, we encourage using all products within the recommended timeframe on the box.
Most of our ingredients are certified organic. We prioritize safety, purity, and performance above all else, so some carefully selecting ingredients are sustainably farmed, free from harmful preservatives, and sourced without risk of contamination.
In some cases, these standards outweigh the need for formal organic certification. Our focus is always on choosing the highest-quality, clean, and skin-compatible ingredients for sensitive and post-treatment skin.
Yes. Every formula is crafted with high-performance, plant-powered ingredients that are thoroughly vetted for purity, safety, and efficacy. We avoid all known irritants and use only clean, non-toxic components suitable for sensitive and post-treatment skin.
Absolutely. Our line is specifically developed for sensitive, reactive, and post-procedure skin. Each formula is gentle yet remarkably potent, supporting barrier repair and calming inflammation.
No synthetic fragrances are ever used. We keep our formulas minimal and non-sensitizing. If a formula contains essential oils, they are included at very low, skin-safe concentrations.
Yes. Our formulations are designed to be non-comedogenic, meaning they won’t clog pores and are suitable for acne-prone skin.
Never. We are cruelty-free and do not test on animals at any stage of formulation or production.
Yes. Our formulas are specifically designed to support post-treatment skin, including after microneedling, chemical peels, lasers, dermaplaning, and extractions. They help calm reactivity, reduce redness, and strengthen the skin barrier during recovery.
